[Important] Beware of Fraudulent Messages

2026.09.24 INFORMATION

Thank you for choosing UDS HOTELS.

 

There have been reports of fraudulent messages impersonating hotels in Japan and overseas, sent via email or messaging apps such as WhatsApp.
These messages may ask guests to “confirm their reservation,” “re-enter credit card information,” or “complete a payment.”
Please be advised that UDS HOTELS will never ask guests to confirm reservations or complete payment procedures via messaging apps.
If you receive a suspicious message claiming to be from our hotel, please take the following precautions:

 

・Do not open any URLs or links included in the message.
・Do not enter your credit card details or personal information.
・Do not reply to the message.

 

If you have any questions or concerns, please contact the hotel directly.
We apologize for any concern this may cause and appreciate your understanding and cooperation.

 

UDS HOTELS

RESERVATION